Frequently asked questions
Please advise how to get more accurate measurements
Use below tips to get the most accurate and consistent readings from your analyser:
Use Smart Analyser while barefoot. The analyser cannot measure body fat percentage if you are wearing shoes or socks.
Make sure your feet are dry before weighing yourself.
Place your Smart Analyser on a hard, flat surface during use. Using the analyser on a soft surface - like carpet or linoleum - may affect the accuracy of the readings.
Balance your weight evenly between both feet while standing on the device.
Weigh yourself at the same time each day to see consistent trends. Your weight and body fat percentage will naturally vary over the course of the day.
If your Smart Analyser is picked up and moved between measurements or stored sideways against a wall when not in use, the scale will go through a calibration process the next time it is used for weighing. Up to two consecutive weigh-ins will then be required before your analyser is recalibrated and again displays consistently accurate measurements.
Do I need to 'Pair' with Phone Bluetooth to get the Measurements?
No, its not required to "Pair" with your phone's Bluetooth. All you need to do is, turn on the Bluetooth and take the measurement. The App will connect to Smart Analyser and show the data in App.
Its shows "P1", "P2" on the scale, what is that?
The Analyser try to detect the person based on weight. The P1, P2 indicates, Person 1, Person 2 etc
It shows "Lo" on Analyser and doesn't take any measurements
"Lo" indicate the Low Battery. Please replace the batteries with new one and it will start working.
What is the best way to get my questions answered for Smart Analyser?
Please send email on firstname.lastname@example.org or WhatsApp on 84211-43434
How can I take measurement for my family members?
The best way to do is, download the "Lifetrons Health" on your family members phone and get the measurements.
Should I use my scale while I am pregnant?
It is not recommended to use the Scale for Pregnant women. Though there are no negative reports, but its better not to use.
I see different readings when I weigh, why is that?
Scale says connected but does not show data in App
It means the App is connected to Scale but cannot send data, this normally happens if you are wearing socks or there's something like a tip of pants covering the sensor etc. Make sure you stand on the scale bare-foot and try again. Please reachout to email@example.com if you have issues connecting to Scale.